Speak to Zoé
Account & data

Delete your Speak to Zoé account

You can permanently delete your Speak to Zoé account and everything stored with it at any time — in the app, or by sending us an email.

App
Speak to Zoé
Developer
Zoe Life LLC

Delete from inside the app (fastest)

  1. 1Open Speak to Zoé and sign in.
  2. 2Tap the menu, then Settings.
  3. 3Scroll to Account and tap Delete account.
  4. 4Confirm. Your account and all of its data are deleted immediately.

Deletion is immediate and cannot be undone. You will be signed out, and you can no longer sign in with that account.

Request deletion by email

If you can’t open the app, email team@speaktozoe.com from the address on your account, with the subject “Delete my account”. We will confirm the request comes from the account owner and delete the account and its data within 30 days, then let you know it is done.

Email a deletion request

What happens to your data

Deleted permanently

  • Your account: name, email address and password
  • All your dreams, prayers, impressions and Scripture reflections
  • All transcripts, AI interpretations, summaries and pattern analyses
  • Your personal symbols
  • Any recordings still held on our servers
  • Reports you submitted, devotion answers and reading-plan progress

Kept or handled elsewhere

  • Purchase records held by Apple, Google and RevenueCat

    If you ever subscribed, the store and our subscription provider keep their own purchase records as their policies and tax law require. We never hold your payment details.

  • Recordings on your own device

    Audio files saved on your phone stay there until you delete the app or the files.

  • Backups and technical logs

    Copies in backups are removed within 30 days. Technical server logs, which contain no journal content, are rotated automatically.

Cancel your subscription separately

Deleting your account does not cancel a subscription. Subscriptions are billed by Apple or Google, so cancel them there to stop future charges:

  • iPhone or iPad: Settings → your name → Subscriptions → Speak to Zoé → Cancel Subscription
  • Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Speak to Zoé → Cancel

Keep a copy first

Deletion is permanent. To keep your journal, open Settings → Your data in the app and export everything (CSV, Markdown or plain text) before you delete your account.

Questions

Email team@speaktozoe.com — we’re happy to help. For more about how we handle your information, see our Privacy Policy.